Privacy Policy

1. Introduction

Welcome to Itenian! This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By using Itenian, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, and password.
• Profile Information: Information you provide in your profile such as your photo, location, and professional details.
• Usage Data: Information about how you use our platform, including your performance in sales scenarios, points earned, and certifications achieved.
• Technical Data: IP address, browser type, device information, and cookies for security and to improve your experience.
• Communication Data: Messages you send to us through our contact forms or support channels.

3. How We Use Your Information

We use your information for the following purposes:

• Provide and Personalize Our Service: To create and maintain your account, customize your experience, and deliver relevant content.
• Improve Our Platform: To understand how users interact with our platform, identify areas for improvement, and develop new features.
• Communication: To respond to your inquiries, provide support, and send important updates about our service.
• Security: To detect and prevent fraudulent activity, unauthorized access, and other security issues.
• Competition and Certification: To manage our competitions, award prizes, and issue certifications based on your performance.

4. Information Sharing

We do not sell your personal information to third parties. We only share your information in the following limited circumstances:

• With Your Consent: When you explicitly agree to share your information.
• Service Providers: With trusted third-party service providers who help us operate our platform (e.g., hosting, email services). These providers are contractually obligated to protect your information.
• Career Opportunities: If you opt in, we may share your profile and performance data with employers looking for sales talent. You can control this sharing in your account settings.
• Legal Requirements: When required by law, legal process, or to protect our rights.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive information
• Secure user authentication procedures
• Regular security assessments
• Access controls to limit who can view your data
• Monitoring for suspicious activities

While we take all reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Your Rights and Choices

You have several rights regarding your personal information:

• Access and Update: You can access and update most of your personal information through your account settings.
• Deletion: You can request deletion of your account and personal information.
• Marketing Communications: You can opt out of receiving marketing communications from us at any time.
• Data Portability: You can request a copy of your data in a structured, commonly used format.
• Employer Visibility: You can control whether employers can view your profile and performance data.

To exercise these rights or if you have questions about your data, please contact us at team@itenian.com.

7. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, understand user behavior, and provide certain features. You can manage your cookie preferences through your browser settings.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us at team@itenian.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will provide additional notice such as an email notification.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: team@itenian.com
Or use our contact form